M Vinod

About M Vinod

Results-driven and highly motivated professional with over 13 years of dedicated Accounts…

Experience

1. Subject Matter Expert

   Cognizant

   Jun 2017 — Present · Hyderabad, IN

   QA conducting daily quality checks on team accounts.Lead Cash domain activities for efficient collections and dispute resolution.Develop, implement, and enforce cash-related strategies.Proactively communicate with customers to collect past-due amounts.Consistently meet monthly, quarterly, and yearly collections targets.Manage relationships with customers and Financial Directors through various channels.Skillfully resolve disputes related to invoices, cash, and collections.Lead conference calls to align strategies with Financial Managers.Engage in governance meetings to enhance process standards and achieve deliverables.Identify operational improvement opportunities and lead Lean/Six Sigma projects.Ensure timely communication with internal departments to streamline processes.Demonstrate deep understanding of key metrics and take necessary actions to achieve targets.Prepare decks and schedule client calls as month-end activities.Maintain daily associate data and conduct performance ratings monthly.Conduct team huddles and meetings on daily tasks for associates.Lead and participate in one-on-one, skip-level, PKT, and Error review sessions.Act as Shift Manager for transport, attending meetings and resolving issues.Raise weekly transport rosters and maintain HCM data.Provide Lean ideas to PECS team, implementing approved changes.Attend weekly client meetings for updates and follow-ups for approvals.

Education

• Osmania University Hyderabad

  Bachelor of Commerce, Computer Science