Melissa R.
Data an Quality Analyst @Child & Family
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WORK HISTORY
Data an Quality Analyst @Child & Family
Providence, RI, US
Collect, analyze, and report performance and quality metrics across multiple partner agencies (Child & Family, NAFI, Children’s Friend) to support compliance with state and federal reporting requirements.* Prepare eligibility recommendations, evaluate supporting evidence, and issue determinations aligned with federal/state regulations and Active Contract Management (ACM) standards.* Administer secure, state-partnered databases and conduct data integrity and fraud-prevention audits to ensure accuracy of submitted information.* Deliver quarterly, annual, and ad-hoc compliance and performance reports to internal and external stakeholders.
EDUCATION
Southern New Hampshire University
Master of Business Administration - MBA
Watkinson School
High School Diploma
Strayer University
Bachelor of Business Administration (B.B.A.)
ABOUT MELISSA R.
I am a results-oriented professional with experience in data and quality analysis, process improvement, and people operations. I love taking complex problems, breaking them down, simplifying processes, and creating systems that make work easier and more efficient. Whether it’s improving workflows, analyzing data to uncover trends, or partnering with teams to drive change, I take pride in producing clarity and structure.My strengths are rooted in how I connect with people. I’m a strong listener, intentional communicator, and genuinely curious about how things work — and how they can work better. I’m most proud when colleagues describe me as genuine, because authenticity builds trust, and trust drives meaningful collaboration across operations, data, HR, and leadership.Outside of work, I\'m a writer at heart — whether it\'s storytelling, drafting polished communications, or capturing ideas on paper, writing helps me process and create. When I\'m not improving a process or writing something new, I\'m with my family or loving on my dog (dogs always know when you need a break). Family grounds me, writing energizes me, and dogs remind me to enjoy the moment.
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