M Ranjan Kumar
Looking for a new opportunity Assitant Manager-IDFC FIRST Bank Ltd
- Role
- Assitant Manager- Operation at IDFC FIRST Bank
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
About M Ranjan Kumar
A result oriented professional with 14+ years’ experience in finance and…
Experience
Assitant Manager- Operation
Feb 2018 — Present · New Delhi, IN
Monitoring the day-to-day Operations and administration of the BC Point & Central Processing team, ensuring strict compliance with Bank\'s policies and procedures. Tracking and monitoring TATs across all services offered by the Business Point & IOCL and resolving operational challenges faced by the backend teams. Adhere to high ethical standards and ensure compliance with banks own and regulatory guidelines and facilitate audits. Contribute to the branch related processes like cash, clearing transactions, secured stationary mgmt, account opening and other financial transactions. Liaise / co-ordinate with other depts/seniors like sales, product, IT, PDG and central operations for implementing changes in processes, procedures & systems. Managing the escalation for complaints and needs to ensure that all customer complaints are resolved on-time to the customer satisfaction. Handling the record management for the unit & Prepare transaction MIS on daily, weekly & monthly basis Responsible for complete & accurate account reconciliation with BC, IOCL & Bank Central processing team.
Education
Magadh University
Master of Business Administration (MBA)
2008 — 2010
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