Michael Potts
Planning and Production Control Specialist @Hughes
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WORK HISTORY
Planning and Production Control Specialist @Hughes
Gaithersburg, MD, US
Ensures that approved policies and objectives are clearly understood and effectively applied in assigned areas of responsibility.• Creates, tracks, and sends out reports applicable to key performance indicators and metrics.• Provides a mission first approach to problem solving and a team focused strategy to big picture analysis.• Directs, administers, and coordinates planning and production control operations by following company policies and goals, and delegating organizational task and objectives to members of the team.• Assists with identifying and implementing process changes and works cross-functionally with teams responsible for procurement, manufacturing, application support and receiving to achieve production plans.• Operates on consensus to manage priorities with schedule conflicts on simultaneous SMT manufacturing builds.• Responsible for maintaining effective communication between both internal and external customers in specialty areas and backfilling roles when necessary.• Communicate with customers via email, phone, and database software and informs them of any freight charges, delays, and, or special handling required under their contractual agreements.• Utilize SAP software to analyze and address customer concerns through process inquiries on backorders, special orders, cancellations, and adjustments.• Works with SAP, MS Excel and other automated reports to account for, modify, and update virtual inventory and verify its physical accuracy.• Evaluates current and planned inventory for resource coordination, distribution and disbursement for time sensitive requirements.• Analyze trends and performance metrics over time to make and improve upon demand forecasting and optimal resource utilization across internal and external customer sites.• Collects data relevant to improvements in on-hand inventory metrics from existing data management systems or directly from data repositories.
EDUCATION
The Art Institute of Washington
Bachelor of Arts (B.A.), Fashion Marketing and Management
Duke Ellington School of the Arts
High School Diploma , Visual Arts
SKILLS
ABOUT MICHAEL POTTS
Presently working as a consultant offering brand and strategic development services experienced in the Retail, Supply-Chain Management, and the Digital Marketing industries. Skilled in Trend Analysis, Inventory Control, Customer Service, Cross-cultural Communication, Cross-functional Collaborations, and Cross-functional Team Leadership. Known for offering solution to existing problems and developing strategies for future opportunities based on trend analysis and market research. I am an authoritative leader known for mobilizing my team toward a shared vision, providing the focus needed to meet organizational objectives, and giving them guidance on the means of how to complete the mission. I am known for inspiring others to perform at their best through a little healthy competition, and I believe in leading by example.
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