M. Palmer Whitney
Vice President, Head of Client Relations @Pentegra Retirement Services
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WORK HISTORY
Vice President, Head of Client Relations @Pentegra Retirement Services
EDUCATION
University of Maine
Bachelor's degree
ABOUT M. PALMER WHITNEY
Team builder and collaborator who interfaces with client management, sales, marketing, and products teams to drive retention and sales results, create market innovation and further product development. Demonstrated ability to lead individuals and teams towards common goals, direct processes, and projects to attain stated objectives and develop a collaborative approach to exceed expectations. Initiate action, organizing effectively and utilize a proactive and open approach to enhance communication and accountability. Established and developed new corporate to corporate relationships, grew entire new market segment inside Fortune 100 Company, trained and mentored national sales force and drove new sales results. Led the large market relationship and account management teams at the national level and integrated the worksite relationship and account management teams as well as the new business teams under one unit. Oversaw the development and successful roll out of a state of the art Customer Experience Management software. A clear market leader in delivering true world-class Customer Experience.
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