M. Nicole Mashkouri

Director, Business Controls and Compliance @Sallie Mae

Sterling, VA, US

Develop a robust risk and control framework, testing and monitoring of controls for effectiveness, and managing and supporting remediation efforts.• Support HR business units in monitoring and researching federal and state regulatory activities and requirements to assess potential impacts and application to their processes; support implementation of business changes to meet new or updated regulatory requirements.• Plan and execute Risk and Control Self- Assessments (RCSAs) and Business Impact Analysis (“BIA”), SOX compliance.• Coordinate, oversee, and/or contribute to the management of internal or external examinations (i.e. Internal Audit, FDIC, Other Regulatory Investigations, etc.).• Define review scope, and design comprehensive and practical testing strategies/plans considering degree of risk, and compliance requirements.• Engage in issues and events management through partnership with HR business units to address, research, and remediate them.• Prioritize audits and testing and monitoring plans based on factors such as degree of risk, complexity, frequency, and previous audit findings.• Execute independent compliance and operational control testing in accordance with testing and monitoring guidelines and auditing standards of various areas of HR including personnel files, I-9s, and OFCCP requirements, etc.• Validate and communicate on operating effectiveness of controls considering applicable organizational policies/guidelines and conclude on operating effectiveness of controls and any expected follow-up actions to HR leadership. • Identify, document, and communicate control deficiencies and recommendations for remediation to control and process owners within HR business units. Manage corrective actions related to these deficiencies, including root cause analysis, error recoveries, control issues, and other remediation scenarios.• Develop and deliver training to HR members on regulatory change management, issue & event management & RCSA processes.

University of Virginia

Certificate

Barry University

B.S.

Marymount University

MBA / M.A.

Howard University School of Law

J.D.