M Kumar Gaurav

WFM- Capacity Planner

Role: Wfm Resource Planner at IntouchCX
Location: Hyderabad, TG, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About M Kumar Gaurav

Dedicated Workforce Management Planner with a proven track record of optimizing staffing…

Experience

Wfm Resource Planner
IntouchCX
Sep 2024 — Present · Hyderabad, IN

Contact information

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•••••@intouchcx.com
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Current company

IntouchCX

Outsourcing and Offshoring Consulting · 14K employees · Winnipeg, Manitoba, Canada

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

intouchcx.com

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About M Kumar Gaurav

Experience

Wfm Resource Planner

Find verified contacts for anyone on LinkedIn