Mark Cunningham
Sr. Manager of Operations @ Human Interest | Retirement Fintech | Process Improvement Specialist
- Role
- Senior Manager of Operations at Human Interest
- Location
- Syracuse, NY, US
- LinkedIn followers
- 500 followers
About Mark Cunningham
With a robust background in financial operations and Lean Six Sigma Green Belt certification, my tenure at Human Interest has seen me rise from Manager of Customer Onboarding/Implementation to Senior Manager of Operations. Specializing in 401(k) retirement savings plans, I drive operational excellence through process optimization and quality control, particularly in record-keeping and complex money-movement operations. My commitment to continuous improvement and data-driven decision-making aligns with our company\'s mission of empowering individuals in their retirement planning, resulting in enhanced customer experiences and strengthened operational capabilities within the dynamic landscape of retirement services.
Experience
Senior Manager of Operations
Jan 2023 — Present
Providing strategic oversight to Four core operations teams specializing in Financial Adjustments, Recordkeeping Operations, and Benefit Processing - driving excellence in retirement plan administration and operational efficiency.
Education
Edinburgh College
Business Management
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