Martyna Bezrak

Customer Success Manager @ucm

Berlin, DE

Key Account Management: Strengthen and grow long-term partnerships with key clients by independently managing accounts requiring staffing for events, trade shows, and gastronomy operations- Project Coordination: Oversee the planning and execution of event staffing projects across Germany, ensuring timely delivery and high-quality outcomes- Client Consulting: Guide new clients through every stage of their projects—from initial inquiry to successful delivery—by providing tailored strategic and operational support- Team Leadership: Manage staffing assignments to ensure alignment with client requirements and project goals- Process Optimization: Drive continuous improvement of internal workflows by leveraging agile methodologies and project management tools for greater efficiency and scalability- Business Development: Contribute to the growth and diversification of our service offerings through strategic support of new business initiatives.