Ashley Calhoun

About Ashley Calhoun

Passionate HR Generalist with 6+ years in People Operations experience, specializing in leave management, employee relations, end to end employee lifecycle, and HRIS optimization. Primarily focused on enhancing operational efficiency, resolving employee concerns with empathy and confidentiality, and implementing scalable HR policies in dynamic environments.Areas of Expertise: Benefits Administration & Compliance Global Leave Management (FMLA, ADA, Parental Leave, Workers’ Compensation, Disability) HR Policy Development & Auditing Employee Relations & Engagement Strategies Onboarding & Recruitment Coordination HRIS Optimization (Workday, BambooHR) Cross-Functional Collaboration Regulatory Compliance (Federal, State, International)Project Impacts: Inclusive Hiring Practices> Pioneered successful pilot and implementation of inclusive hiring tool, reduced time to hire from 3 weeks to 9 days and a 40% increase in applicants Global Leave Policy Development > Created a comprehensive global leave SOP, standardizing administration procedures across 65 countries and enhancing compliance with international regulations.Benefits Accessibility Initiative > Spearheaded a company-sponsored GED program, improving employee engagement and educational access.Technical Tools: Workday BambooHR Greenhouse PTObyRoots ADP AsanaFor more information about my work, feel free to reach me in my messages directly

Experience

1. Leave Analyst

   Milliman

   Apr 2025 — Present

   Liaison between employees and The Hartford, the external leave administrator, guiding employees through leave processes, documentation, and return-to-work procedures with professional and supportive communication.Provides employees with clear, supportive guidance on navigating leave policies, addressing concerns as they arise.Participates in weekly calls with The Hartford to review current cases, share updates, and discuss potential areas for improvement.Monitors leave cases to identify any potential concerns or process gaps early on and escalate issues to relevant stakeholders when necessary.Led transition from Alight to HSA Bank for Direct Bill; managed addition and removal of employees on Direct Bill in partnership with the Benefits team, owns communicates with employees concerning Direct Bill and benefit premiums owed.Created Bereavement and Grief resources including employee and manager guides to better support employees and managers with loss and grief in the workplace.Collaborates with HR Business Partners and other internal teams to ensure any identified concerns are promptly addressed.Manually calculates semi-monthly leave payment for employees on leave, and payroll reconciliation upon their return.Processes benefits continuation, life insurance, LTD claims, assisting beneficiaries for employees on leave.Partners with the Leave SME on complex leave and ADA matters to address regulatory leave, company leave, personal leave, and reasonable accommodations.Co-creates with peers to streamline leave administration processes, creating job aids, conducting cross-training sessions, suggesting and implementing improvements based on feedback from weekly calls and employee interactions.

Education

• Abilene Christian University

  Bachelor of Fine Arts - BFA

  2010 — 2014