Lysa V.

Director of Account Management @ Simpli.fi | Driving Client Success and Team Performance | Ex-Google

Role
Director of Account Management- Smb at Simpli.fi
Location
Oceanside, CA, US
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Lysa V.

I’m a Customer Success & Account Management leader with 15 years of experience and over…

Experience

  1. Director of Account Management- Smb

    Simpli.fi

    Mar 2023 — Present · US

    Led a high-performing team of Account Managers, driving success in Simpli.fi\'s rapidly growing SMB segment. • Streamlined onboarding and campaign execution processes, aligning them with strategic account goals. • Collaborated with Sales and Customer Success to enhance client experiences, resulting in improved satisfaction metrics.• Joined high-potential client performance check-in calls to ensure stakeholder satisfaction; used these opportunities to shadow AMs and provide coaching and feedback as needed.

Education

  • California State University, Fullerton

    Communications

    2005 — 2009

Skills

  • Social Media Marketing
  • Facebook

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Lysa V. — Director of Account Management- Smb at Simpli.fi in Oceanside, CA, US | Unifers