Lysa Gorgen

Customer Success Executive at ServiceNow

Role
Customer Success Executive at ServiceNow
Location
Annapolis, MD, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lysa Gorgen

Customer engagement professional with a technical consulting background and excellent interpersonal skills. Focused on customer success, cross functional collaboration and overall project success. Passionate about technology, collaboration, customer success strategy and corporate social responsibility. Extensive experience with federal customers from various agencies.

Experience

  1. Customer Success Executive

    ServiceNow

    Jan 2026 — Present

Education

  • Institute for Integrative Nutrition

    Certified Integrative Nutrition Health Coach

  • Loyola University Maryland

    Bachelor of Business Administration (B.B.A.), International Business

  • University of Baltimore

    M.S., Information Systems

Skills

  • Requirements Analysis
  • Cloud Computing
  • Cross-Functional Coordination
  • Information Assurance
  • Linux
  • Dod
  • Unix
  • Hardware
  • Systems Engineering
  • Product Management
  • Business Analysis
  • Technology Integration
  • Strategy
  • Requirements Gathering
  • Interpersonal Skills
  • System Administration
  • Dns
  • Integration
  • Business Requirements
  • Computer Security
  • Networking
  • Requirements Management
  • Project Management
  • Data Center
  • Agile Methodologies

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Lysa Gorgen — Customer Success Executive at ServiceNow in Annapolis, MD, US | Unifers