Lynn Solace
Technical Project Manager
- Role
- IT Infrastructure and Platforms Manager Technical Engagement Manager at Interface Technical Training
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Lynn Solace
Experienced Technical Project Manager with a demonstrated history of working in the…
Experience
IT Infrastructure and Platforms Manager Technical Engagement Manager
Jun 2005 — Present · Phoenix, AZ, US
Proactively evaluated feedback from customers and staff to fine-tune operational strategies and eliminate obstacles to success.• Led the creation and implementation of a remote classroom onboarding system, resulting in a significant reduction in support line calls.• Assessed and improved workflows established clear priorities and standards and set deadlines that enhanced staff productivity and project outcomes.• Fostered and expanded key alliances with industry leaders such as Microsoft, Cisco, Project Management Institute, PeopleCert, and Red Hat, driving forward strategic initiatives and collaborative success.• Delivered comprehensive support to the internal team by imparting in-depth product expertise and competitive strategic insights, bolstering the team’s capabilities and performance.• Implemented a state-wide testing program, successfully certifying project managers and enhancing professional standards within the State of Arizona.• Oversaw the coordination of Interface conferences, skillfully managing speakers, sponsors, and logistics, ensuring seamless execution and exceptional attendee experiences.
Education
DeVry University Phoenix
Bachelor of Science (BS)
Phoenix College
Certificate
Lena-Winslow High School
Diploma
American Public University System
Master of Arts (M.A.)
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA)
Skills
- Nims
- Change Management
- Microsoft
- Itil
- Project Management
- Software Development
- Emergency Communications
- Event Management
- Program Management
- Management
- Team Building
- Business Analysis
- Emt
- Solution Selling
- Business Planning
- Testing
- Sdlc
- Pre-Sales
- Technical Training
- Strategy
- Cisco Technologies
- Leadership
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