Lynn Nester
Instructional Designer at Red 27 | Content Development and Curriculum Design
- Role
- Professional Trainer at TTA (The Training Associates)
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
Experience
Professional Trainer
Mar 2012 — Present · Atlanta, CA
EarthlinkPhone System TrainingJanuary 2013-Present • Trained associates to use hard/soft phones• Taught VOIP use to educators, manufacturing clients and customer service personnelMorgan Stanley Smith BarneyConversion TrainerMarch-August 2012• Trainer for large-scale proprietary merger / software upgrade / Citrix / MS Office 2010 • Delivered in-class ILT and one-on-one training to high-profile executives / end-users• Direct troubleshooting of technology / software issues in extremely high-stress environments• Reported daily client feedback and weekly performance metrics
Education
New Orleans Baptist Theology Seminary
MRE
1982 — 1984
Kennesaw State University
Associates
1975 — 1977
University of Tennessee-Knoxville - College of Business Administration
BS
1977 — 1979
Skills
- Event Planning
- Employee Training
- Leadership Development
- Call Centers
- Workshop Facilitation
- Instructional Design
- Quality Assurance Review
- Small Business
- Adult Education
- Community Outreach
- Leadership
- Facilitation/Training Delivery
- Training
- Curriculum Content Development
- Strategic Planning
- Coaching
- Customer Service
- Staff Development
- Public Speaking
- Hands-on Training
- Conflict Resolution
- Team Building
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