Lynn Neilsen
Retired!
- Role
- Account and Helpdesk Manager at In-Synch Sage 100 Integration Platform
- Location
- Omaha, NE, US
- LinkedIn followers
- 500 followers
Finance & AccountingView LinkedIn profile
About Lynn Neilsen
Sales Operations and IT Professional who is a self-starter, detail oriented, thinks out…
Experience
Account and Helpdesk Manager
In-Synch Sage 100 Integration Platform
Oct 2019 — Present · US
Education
Metropolitan Community College
Associate’s Degree (With Honors)
1995 — 1998
Skills
- Project Management
- Business Process
- Testing
- Business Process Improvement
- Program Management
- Assesses and Sets Up Service Requests for Hardware Service.
- Updates and Closes the Client Cases in Call System, as Resolved.
- Cross-Functional Team Leadership
- Vendor Management
- Coordinates Gathering of All Required Documentation for Account Setup for Public
- Apply and Troubleshoot Customer Pricing Issues
- Hp
- Enterprise Software
- Hp Products
- Researches and Resolves Sap Customer Setup Idoc Failures
- Management
- Receive, Load, Validate, and Troubleshoot 3rd Party Vendor Pricing on the Hp As4
- Business Analysis
- Sets Up Customer Accounts in Vista (a/S400 Platform)
- Account Management
- Budgets
- Team Lead for Genesis Account Setup Process Development, Uat Testing, Implementa
- Process Improvement
- Sales Operations
- Researches and Resolves Customer Complaints.
- Works with Customer to Identify Initial Issues; Utilizes Multiple Vendor Diagnos
- Customer Service
- Budgeting
- Cloud Computing
- Acts as Escalation Point to Tie, Troubleshoot, Correct Eclipse Hp Branded Produc
- Team Leadership
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