Lynnette Finklea

Role
Claim Team Manager Atlanta at State Farm
Location
Atlanta, GA, US
LinkedIn followers
500 followers

About Lynnette Finklea

Expertise in coaching new and seasoned agents and agent team members on their development…

Experience

  1. Claim Team Manager Atlanta

    State Farm

    May 2023 — Present

    Responsible for first-line management of assigned Auto Claim personnel, which includes hiring, training, coaching, performance management and salary activities · Leads team toward desired department and company goals · Responsible for the review and control of the operation\'s claim activities including investigations, claim payments, and adjustment expense payments · Serves as a technical resource in the areas of claims settlement procedures, company claim policies and procedures, insurance contracts and endorsements, automotive repair methods and parts, medical and anatomical terminology, types of personal injury and their prognosis, applicable federal/state laws, and legal requirements · Responsible for coordinating, communicating, and implementing new Company programs, policies, practices, and procedures · Ensures compliance with company procedures, applicable federal/state laws, and legal requirements · Promotes development of employees

Skills

  • Investments
  • Retirement
  • Strategic Planning
  • Leadership
  • Program Management
  • Policy
  • Fundraising
  • Insurance
  • Coaching
  • Commercial Insurance
  • Customer Satisfaction
  • Life Insurance
  • Selling
  • Sales Management
  • Team Building
  • Health Insurance
  • Retirement Planning
  • Mutual Funds
  • Sales
  • Recruiting
  • Financial Services
  • Term Life Insurance
  • Property & Casualty Insurance
  • Banking
  • Training
  • Credit
  • Operations Management
  • Leadership Development
  • Customer Service
  • Finance
  • Analysis
  • Employee Benefits
  • Risk Management
  • Disability Insurance
  • Process Improvement
  • Negotiation
  • Fixed Annuities
  • Call Centers
  • Crm
  • Customer Retention

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Lynnette Finklea — Claim Team Manager Atlanta at State Farm in Atlanta, GA, US | Unifers