Lynne Hite

About Lynne Hite

Spa Director respected for passionately championing best-in-class service, motivating top-performing staff, streamlining operations for efficiency, and exceeding sales and revenue expectations. Throughout my career, I’ve had a front-row seat to the growth and development of the spa industry. Starting out as an Aveda sales rep and owning my own day spa in Hawaii to serving as Spa Director at several luxury and exclusive resorts in California and the Pacific Northwest, I’ve seen how the industry has shaped and shifted throughout the years. One constant in my career is a passion to provide the best possible service experience to our guests and clients. I have a proven track record for delivering excellence at all levels of the organization and have contributed to the success of several luxury spas and resorts. While our industry is ever-changing, I pride myself on being able to nimbly navigate those changes to continually deliver results without sacrificing service. SPA OPENINGS • Played key role in opening exclusive spa, Brasada Ranch. Oversaw final budget, hired / trained all staff. BEST-IN-CLASS SERVICE • Transformed inexperienced service staff to earn the “Preferred Hotel & Resort” distinction within one year of opening. OPTIMIZED OPERATIONS • Improved capacity, restructured service pricing, and increased service revenue 17% at Sunriver Resort. SERVICE STANDARDS • Established benchmarks for Destination Hotels & Resorts’ 14 spas around the nation. RETAIL SALES REJUVENATION • Increased Miramonte Resort & Spa’s retail product penetration. MEMBER RELATIONS • Sold 200+ memberships at Sunriver Resort in first year. If you’re looking for an experienced leader in spa management and operations, I welcome your contact.

Experience

1. Spa Director Four Seasons Westlake Village

   Four Seasons

   Apr 2023 — Present · Westlake Village, CA, US

Education

• University of Oregon

  BA, Rhetoric and Communications

  1984 — 1989