Lynne mac Lean

Customer Experience * Program Management * Product Marketing * Virtual Team Leader

Role
Manager, Cx Programs at Ziply Fiber
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Lynne mac Lean

Noted for solving complex business, technical challenges, leading a wide range of initiatives to improve performance, customer satisfaction, and overall profitability. Trusted adviser to leaders in technology, media, entertainment, health, distribution, and consumer products.

Experience

  1. Manager, Cx Programs

    Ziply Fiber

    Jul 2021 — Present · Kirkland, WA, US

    Leading programs that drive increased NPS and customer satisfaction.

Education

  • Stanford University

    Human-Computer Interaction (UX design)

    2012 — 2012

  • Stanford University School of Medicine

    Global Mobile Health, mHealth

    2013 — 2014

  • University of California, Davis

    Content Marketing Strategy

    2017

  • University of Washington

    Executive Development Program, Finance & Marketing

    1995 — 1997

  • DePaul University

    Communications

    1982

  • Rice/Baylor Medical

    Medicine in the Digital Age (MedDigX)

    2015 — 2015

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Lynne mac Lean — Manager, Cx Programs at Ziply Fiber in Seattle, WA, US | Unifers