Lynn Wood

Head of Operations @Corporé

Warrington, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2024 — Present

Head of Operations @Corporé

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Liverpool, GB

SKILLS

Sales OperationsCustomer RetentionCustomer ServiceCustomer SatisfactionTrainingNew Business DevelopmentPrice QuotesAccount ManagementChange ManagementCampaign ManagementTelemarketingDriving ResultsMarketingTelecommunicationsAnalysisSocial MediaBpoTime ManagementOutstanding Interpersonal Communication SkillsMicrosoft ExcelProcess ImprovementManagementRecruitingTeamworkStaff DevelopmentTeam ManagementBusiness Process ImprovementRetailB2bOutsourcingCustomer Service ManagementKey Performance IndicatorsForward LookingCustomer ExperiencePerformance ManagementCrmMicrosoft CrmKpi DashboardsConflict ManagementBusiness Process Outsourcing (Bpo)

ABOUT LYNN WOOD

I am a successful and highly experienced interpersonal senior manager with a proven track record of delivering top line impact and bottom line growth in fast-paced environments. I have a wealth of transferable skills in Operations, Customer Service, Internal Sales, Telesales and Business Process Improvement. As someone who understand business dynamics, I can strike the balance between influencing the desired behaviour across teams whilst enforcing governance and good disciplines.I can work under short-term deadlines whilst maintaining detail accuracy and have substantial experience in process implementation and the personal motivation to thrive in demanding and fast-changing surroundings. An excellent communicator, I offer a combination of teamwork skills, strategic-planning skills and am adept at motivating people to overcome obstacles to ensure they feel connected to a support network that reinforces their value.Skill HighlightsAnalytical:Business Improvement:Business Process Mapping:Business Process Results:Change Management:Commercial Awareness:Communicator:CRM:Customer Service:Employee Lifecycle:KPI Management:Leader:Operations:People Management:Performance Management:Problem Solver:Project Management:Relationship Management:Results Driven:Sales & Telesales:Stakeholder Engagement:Succession Planning:Team Player:Time Management:Training:

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