Lynn Smith

Experience

1. Solutions Consultant Back Office by Buyer s Edge

   Back Office By Buyers Edge Platform

   Jan 2024 — Present · Littleton, CO, US

   Subject matter expert in all Back Office features and partner platforms, ensuring a comprehensive understanding of product capabilities.• Connect with potential clients by relating to their operational experiences and leveraging personal industry knowledge to collaborate on their needs, identify possible gaps, and define customized solutions.• Develop and deliver impactful presentations that effectively communicate the value proposition.• Complete RFP\'s and provide technical clarity to prospective clients. • Train the sales team on product knowledge and new feature releases. Serve as a technical resource, providing insights into Back Office products, integrations, and industry and competitor knowledge.• Set up and maintain demonstration platforms for existing and new features, including configuring and maintaining live and marketing-focused demo software.• Collaborate with sales management on go-to-market strategies, sales enablement initiatives, and sales growth strategies. • Collaborate and strategize with marketing, guiding from a product and partnership knowledge perspective.• Collaborate and strategize with product teams on new feature releases, tying in industry trends and needs. • Collaborate with onboarding teams, providing technical details to the Customer Success teams to ensure the successful transition of prospects from sales to onboarding.

Education

• Texas State University-San Marcos

  Bachelor of Arts (B.A.), International Business, Spanish

  2010 — 2013

Skills

• Customer Retention
• Customer Service
• Training
• Customer Experience
• Marketing
• Leases
• Menu Development
• Bartending
• Sales
• Social Networking
• Teaching English as a Second Language
• Leadership