Lynn Shorey
Strategic, Leadership, Reporting, Process Improvement
- Role
- Strategic Partnerships Manager at Velera
- Location
- Clearwater, FL, US
- LinkedIn followers
- 500 followers
About Lynn Shorey
With over ten years of experience in financial systems and software development, I am a strategic partnerships manager at PSCU, the nation\'s premier payments credit union service organization. I oversee a team of 12 strategic service executives who work operationally and consultatively with our most valuable and complex credit union clients, ensuring their satisfaction and retention.I am passionate about delivering superior service, creating custom reporting and analysis tools, and leading cross-functional teams to drive positive change and enhanced profitability. I am also certified in servant leadership and compassionate management, which help me foster a collaborative and empowering culture within my team and across the organization. I am fluent in Spanish and have a strong analytical and problem-solving skills. My goal is to leverage my expertise and credentials to build long-lasting and mutually beneficial relationships with our credit union partners and help them achieve their financial and operational goals.
Experience
Strategic Partnerships Manager
Apr 2021 — Present
Education
University of South Florida
Spanish Language Teacher Education
1996 — 2000
University of South Florida
Bachelor of Arts - BA
St. Petersburg College
Associate of Arts - AA
Skills
- Issuing
- Leadership
- Business Process
- Process Improvement
- Credit Operations
- Payments
- Credit
- Reporting & Analysis
- Product Management
- Business Analysis
- Credit Cards
- Electronic Payments
- Strategic Partnerships
- Data Modeling
- Statistical Reporting
- Monarch
- Chargebacks
- Team Leadership
- Integration
- Brio Query
- Payment Industry
- Troubleshooting
- Vendor Management
- Management
- Access
- Managing Employees
- Relationship Management
- Interchange
- Building Strategic Relationships
- Debit Cards
- Call Centers
- Documentations
- Credit Card Processing
- Training
- Requirements Gathering
- Payment Card Processing
- Commercial Banking
- Coaching
- Training Presentations
- Project Management
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