Lynn Kabche

Manager, Client Operations with CVS/Caremark

Role
Manager, Client Operations at CVS Health
Location
Houston, TX, US
LinkedIn followers
500 followers

About Lynn Kabche

I am a multifaceted professional who has extensive experience supporting internal and external stakeholders for the past 10+ years in both the international education and healthcare industries. On the client front, I am a strong believer in prioritizing client\'s needs and in helping them reach their highest potential of success. I like to provide clients with solutions and a consistent supportive approach tailored to meet their needs. I have a strong background in managing multiple accounts while being the face of the company. On the international front, I am multicultural and well-versed in navigating cross-cultural communication with stakeholders from different cultures and backgrounds. I have a strong background in helping international students obtain confidence during their programs abroad through virtual coaching, in-person orientations, site visits, and crisis mitigation. I have also taught individual language courses to different audiences both in the United States and Latin America, and have lived in four different countries. I can speak English and Spanish with native fluency. I have advanced proficiency in Brazilian Portuguese and German, and limited proficiency in French and Italian. I am TEFL-certified to teach English and certified in Portuguese by the Brazilian Ministry of Education.

Experience

  1. Manager, Client Operations

    CVS Health

    Jun 2024 — Present · Houston, TX, US

    As a Senior Account Manager, I complete all of my duties as an Account Manager. In addition, I work as a mentor with new hires in order to assist in a smoother transition as they grow into their role within the company. I work on streamlining the workflow and assist both internal teams as well as our client to have a more efficient approach in completing processes.\\\\nGiven the excellent level of attention and support given, my client has awarded me with a perfect score of 5/5 following each Client Relationship and Loyalty Survey (CRLS) scoring season since 2021.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

  • University of Maine

    Bachelor of Arts

    2003 — 2006

  • ISTRAD - Universidad de Cadiz - English <> Spanish

    MA

    2008 — 2010

  • Kantonsschule Enge, Zurich, Switzerland

    Gymnasium

    2001 — 2002

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Lynn Kabche — Manager, Client Operations at CVS Health in Houston, TX, US | Unifers