Lynn Everson

Warranty Quality Systems Director @Aptiv

Carmel, IN, US

Successfully launched a new Quality IT system for all Aptiv manufacturing locations worldwide (+120), on-time, under budget and without disruption in 2023.Coordinated compliance to the Enterprise Operating System (Aptiv’s QMS) Processes and Procedures, supervising North America region internal audit staff. Maintained certification to IATF 16949:2016 at all Segment locations globally.Led Warranty Claims management process, accurately forecasting risk and managing the corporate tools to minimize costs to Aptiv.Drove improvements to the Customer Satisfaction Operating System, bringing in $10M annual savings in resources, scrap, and total costs of poor quality via Six-Sigma problem solving techniques.Defined the Key Performance Metrics for all Advanced Safety & User Experience plants, set annual targets, provided the monthly performance analysis to the Operations VP.

Arizona State University

Masters of Science in Engineering

Purdue University

Bachelor of Science in Industrial Management