Lynn Browning
Leading retail excellence with coaching and problem-solving skills.
- Role
- Head of Retail Excellence at Sodexo
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Lynn Browning
As the Head of Retail Excellence at Sodexo, I lead the creation and implementation of strategic plans for cold beverages, hot beverages, snacks, and culinary stations, which cover over 75% of Sodexo\'s North American business. With over 15 years of experience in the foodservice industry, I have a proven track record of driving sales growth, operational excellence, and customer satisfaction across multiple channels and segments.I am passionate about developing innovative and wellness-focused solutions that meet the evolving needs and preferences of our clients and consumers. I am the chief architect of Mindful, Sodexo\'s industry-leading wellness platform, which has generated over $13 million in sales and received Food Management\'s Best Concept Award. I also oversee the relationships and business goals with various strategic vendors, and lead the award-winning go-to-market platform for cold beverages, takeaway, and snacks. I am a mentor, a team builder, and a sustainability champion, who strives to deliver high-quality and customized services that enhance the wellbeing and performance of our customers and communities.
Experience
Head of Retail Excellence
Jul 2017 — Present · Gaithersburg, MD, US
Led consumer insights initiatives for Sodexo\'s retail platform, leveragingknowledge to develop compelling and commercially successful menu offerings.Oversaw Sodexo\'s promotions and innovation strategy.Transformed Sodexo\'s grab and go offer, Simply to Go, resulting in a 22%increase in sales, reduced costs, and a heightened focus on sustainability.Directed and cultivated Mindful, Sodexo\'s renowned wellness program, bycreating innovative menu items that met rigorous wellness and sales standards.Achieved impressive sales of over 6 million Mindful items annually, with thedigital newsletter consistently surpassing industry open and click-through ratesby 300%.Revolutionized Sodexo\'s Category Management process to optimize productplacement and drive sales growth.Orchestrated a thriving snacking program, contributing to double-digit categoryexpansion.Spearheaded a remarkable 20% growth in the cold beverage category.Accountable for a notable 45% surge in energy drink sales.
Education
Cornell University
Certificate, Executive Presence
PennWest Edinboro
Bachelor of Arts (B.A.), Political Science
1984 — 1988
Edinboro University
Political Science
Skills
- Catering
- Income Statement
- Business Process
- Team Leadership
- Leadership
- P&L
- Quality Assurance
- Food Service
- Project Planning
- Budgets
- Food
- Business Development
- Hospitality
- Management
- Team Building
- Operations Management
- Retail
- Marketing
- Strategy
- Culinary Skills
- Restaurants
- Training
- Product Development
- Menu Development
- Sanitation
- Recruiting
- Marketing Strategy
- Strategic Planning
- Food Safety
- Sales
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