Lyndi Morrone

Principal Broker Director of Property Management @Real Property Management Richmond Metro

Richmond, VA, US

Manage Property Management operations for a growing portfolio of residential units across the Richmond Metro area- Direct a team of 15 Property Managers, Leasing Agents and assistants ensuring consistent service delivery and compliance- Implemented operational KPIs, increasing department-wide efficiency, rent growth and occupancy- Hire, Onboard, Train and mentor team members in multi and single-family leasing, including revenue management, lease enforcement, resident and client relations- Developed SOPs and risk management protocols- Ensure compliance with all local, state, and federal housing regulations, including Fair Housing and landlord/tenant laws- Maintain strong client relationships - Provide support for daily operations across a growing portfolio- Streamlined resident onboarding, rent collections and move-out procedures.

Darla Moore School of Business at the University of South Carolina

Bachelor of Science-Business Administration, Marketing