Lynda Davis Mendez
Vision Advisor @VSP Vision Care
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WORK HISTORY
Vision Advisor @VSP Vision Care
I explain benefits, assist offices on how to bill, go over payments, provide information on vision insurance plans to members, doctors and companies. Give information to members on how to get reimbursement with claims. I look into status of lab orders and mediate between patients and providers.I worked entire time in the Customer Service Field. I am presently in the Support Queue taking Escalated Calls, mentoring, helping members, clients, doctors and documenting Proud Letters. I participated with Cyber Buddy helping local High School students, Black Heritage ERG Diversity Council helping company, Visionmasters to improve speaking and leadership skills, Volunteer Steering Committee to address volunteer opportunities and VSP MRT to reach out to the community who need glasses.
EDUCATION
Schenectady County Community College
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
West Babylon High School
Liberal Arts and Sciences/Liberal Studies
Niskayuna High School
Liberal Art Major
ABOUT LYNDA DAVIS MENDEZ
Working with Volunteer Steering Committee, Community Volunteer Committee, LGBTA Business Resource Group, Black Heritage Business Resource Group, Toastmasters International Inc, Call Center, Customer Service
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