Lynae Westbrook
Senior Manager, Claims Operations @Meritain Health
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WORK HISTORY
Senior Manager, Claims Operations @Meritain Health
EDUCATION
University of Alabama at Birmingham
Bachelor's
Capella University
Master of Business Administration (MBA)
ABOUT LYNAE WESTBROOK
Seasoned healthcare operations leader with 10+ years of experience in Medicare Advantage claims management, known for driving performance, accuracy, and compliance. Adept at leading claims production teams in high-volume environments, fostering collaboration across departments, and optimizing claims workflows to meet and exceed regulatory standards. Proven ability to develop scalable processes, oversee vendor performance, resolve provider issues, and train staff on evolving requirements. Strong leadership skills supported by technical knowledge of CMS regulations, payment methodologies, and claims adjudication systems. Committed to improving team engagement, operational efficiency, and the quality of healthcare claims processing.
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