Lyla Henry
Dental Office Executive dedicated to providing efficiency in operational management, in team building and creating excellent patient experiences.
- Role
- Office Management at Dental365
- Location
- Queens, NY, US
- LinkedIn followers
- 500 followers
About Lyla Henry
As a Dental Office Manager with 12 years of experience in the healthcare industry, I have…
Experience
Office Management
Oct 2022 — Present · Nassau, NY, US
Usage of a decade of dental experience with both general dentists and specialists (perio, Ortho, oral surgeon, Endo and prostho) to optimize patient experiences. Ability to bill from all insurance types. My specialty is treatment plan acceptance.• Led the successful implementation of a performance management system, resulting in a 50% decrease in time spent on manual performance evaluations and a 15% increase in employee satisfaction.• Verified, processed and submitted dental claims, averaging records per month.• Verified and corrected discrepancies in patients’ data, improving data accuracy by 30% within 2 months using filters and graphs for a better understanding of the data.• Updated and systematized demographic information and processing ADA codes• Complied call back and collections lists by pulling data from Power BI weekly into an Excel document.• Consolidated spreadsheets and reporting, increasing daily office efficiency.• PowerBi audit business requirements in the BI context and design data models to convert raw data into meaningful insights.• Standardized accounts receivable procedures and documentation.• Responsible for developing and executing new data analysis policies and verifying new data models that help in decision-making.
Education
Queens College
Bachelor of Arts - BA
Queens College
Bachelor's degree
2022
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