Lydia Yamaguchi

Program Manager @Rooted, A Program Of The Oakland Fund

Oakland, CA, US

Drive demand for Rooted services through marketing, communications, events, and promotions in alignment with partner organizations, particularly Oakland Unified School District. Partner with school district talent teams to strategize on recruitment and retention.• Oversee customer success and support functions, managing a small Customer Team to meet educator needs. Facilitate direct communication with educators to understand and address their housing needs, and respond to educator inquiries via AHM and connect them with housing providers.• Educate and empower educators on lease management and self-advocacy.• Cultivate and maintain strong relationships with educators, assisting with lease renewals and challenges. Plan and host events to build community among educators.• Manage relationships with contractors providing support services to educators. Collaborate on surveys to assess program effectiveness and improve offerings. Manage and update financial documents and data related to educator support.• Provide insights on housing supply from the educator’s perspective. Maintain and analyze educator data to enhance service delivery and report progress.• Engage in strategic discussions to improve service offerings and address challenges.• Build partnerships with community stakeholders, including through geographic expansion.

Oakland University

Project Management Certificate, Project Management

Brown University

Bachelor's Degree, Environmental Studies

Casa de las Américas

One semester of undergraduate study, Sociology, Literature, History

Long Beach Polytechnic High School

High school diploma