Lydia Pagonis
Manager, Administration & Policy Issue @iA Financial Group (Industrial Alliance)
Montreal, QC, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Feb 2020 — Present
Manager, Administration & Policy Issue @iA Financial Group (Industrial Alliance)
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CA
EDUCATION
1994 — 1997
Concordia University
Bachelor of Fine Arts
N/A
Champlain Regional College
D.E.S.
SKILLS
CreativityChange ManagementBusiness Process ImprovementSupervisory SkillsCustomer RelationsConflict ResolutionCustomer RetentionCustomer ServiceCustomer SatisfactionCreative Problem SolvingEmployee EngagementManaging EmployeesCall CentersProcess ImprovementProblem SolvingFine ArtInsuranceTeam BuildingManagementProgram ManagementProject PlanningTime ManagementTeam LeadershipStrategic ThinkingStaff TrainingCustomer ExperienceOral PresentationsCoachingPerformance ImprovementPerformance ManagementOrganizingTeam Management
ABOUT LYDIA PAGONIS
An experienced, dynamic and passionate leader with strong communication skills. My…
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