Lydia Muñiz

About Lydia Muñiz

I’m an HR professional with a passion for supporting student success and associate development within a dynamic college environment. In my role with Compass Group, I get to blend hospitality with purpose—connecting students to meaningful job opportunities and helping teams thrive on campus.From recruitment and onboarding to engagement and retention, I’m all about creating experiences that make people feel valued, seen, and empowered to grow. Whether I’m partnering with campus leaders, hosting career fairs, or planning team-building events, I bring heart, energy, and a deep commitment to people.Let’s connect—especially if you’re into developing talent, building an inclusive culture, or just want to swap ideas over good food and better conversation.

Experience

1. Sr Human Resources Generalist

   Chartwells Higher Education Dining Services

   Jul 2024 — Present · Miami, FL, US

   Spearheaded recruitment efforts, managing an average of 8 active requisitions at a time and processing an average of 9.4 applicants per open position, ensuring efficient hiring timelines.• Improved employee retention, contributing to an 86.7% retention rate for salaried employees and a 71.7% retention rate for hourly employees.• Oversee internship programs, collaborating with university partners to create meaningful learning experiences while addressing talent gaps.• Mediate employee disputes and conduct workplace investigations, ensuring compliance with company policies and labor laws while fostering a fair and inclusive work environment.• Streamline HR processes by implementing digital tools and optimizing administrative workflows, resulting in improved operational efficiency and reduced processing times.• Develop and facilitate HR training sessions for staff, managers, and executives on topics including leadership, compliance, and diversity & inclusion.• Analyzed turnover trends, addressing challenges related to a 60.9% hourly turnover rate and implementing retention strategies to stabilize workforce continuity.• Serve as a strategic partner to leadership, advising on workforce planning, employee relations, and retention strategies to support business objectives.

Education

• Florida International University

  BA

  2006 — 2008

• Johnson and Wales University

  Hospitality Administration/Management

  2003 — 2006

Skills

• Leadership
• P&L Management
• Inventory Management
• Process Scheduler
• Restaurant Management
• Team Building
• Management
• Training
• Employee Training
• Restaurants
• Food & Beverage
• Customer Service
• Catering
• Purchasing
• Food Safety
• Food Service
• Cost Accounting
• Hospitality Management
• Culinary Skills
• Menu Development
• Sanitation