Lydia Toussaint

Registered Nurse @Tenet Healthcare

Charlotte, NC, US

Deliver personalized education on medication adherence, chronic disease self-management, discharge instructions, and lifestyle modifications.Collaborate with interdisciplinary teams to create patient-centered treatment plans aligned with coaching principles.Utilize therapeutic communication and motivational techniques to support behavioral change in patients.Maintain electronic health records (EHR), ensuring accuracy, confidentiality and timeliness of patient data.Deliver chronic disease and discharge education that reduced patient readmissions by 12% over 6 months.Recognized in the 97th percentile for patient satisfaction, consistently praised for clarity and compassion.Help reduce medication errors by auditing discharge summaries and collaborating on interdisciplinary education.Train new nurses on effective patient teaching strategies and accurate EHR charting protocols.

Broward College

Associate of Arts (AA)

University of Florida

Bachelor of Science (BS), Political Science and Government; International Studies

Coconut Creek High School

High School, History