Lydia J.
Director of Beverage @MGM Resorts International
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WORK HISTORY
Director of Beverage @MGM Resorts International
National Harbor, MD, US
Directed all beverage operations for a large-scale casino resort, including 10 F&B outlets, two nightclubs, a theater, and the gaming floor, ensuring alignment with resort strategy, guest experience, and financial goals• Owned full P&L responsibility, driving $17M in revenue while managing $4M+ in expenses through strategic pricing, labor productivity, forecasting, and budget discipline• Developed and executed long-range capital plans and departmental upgrades, improving operational efficiency and profitability• Secured $40K+ in vendor activation support and launched 60+ unique beverage programs to drive brand partnerships, guest engagement, and incremental revenue• Lead, coached, and developed a management team of nine leaders and 170+ team members, establishing accountability, performance standards, and succession planning• Managed large-scale beverage programs for theater events and coordinated with entertainment teams to deliver seamless high-volume service• Leveraged KPIs, guest feedback, and operational metrics to optimize performance, introduce service improvements, and achieve record-setting beverage NPS
EDUCATION
International TEFL Academy
TEFL certification
Texas A&M University-Corpus Christi
Bachelor's Degree, Biological and Biomedical Sciences
Wine & Spirit Education Trust
Level 2 Wine
ABOUT LYDIA J.
I am a results driven food and beverage executive with 6+ years of experience leading multi-million-dollar operations across luxury resorts, casinos, and hotels. I specialize in building high performing teams, leveraging data analytics to optimize operations, and creating innovative beverage programs and entertainment activations that drive revenue, elevate guest experiences, and strengthen brand presence.By combining strategic leadership with hands-on operational expertise, I deliver measurable results through menu innovation, pricing strategies, labor optimization, and high profile VIP and cross venue programs. My passion lies in aligning people, processes, and insights to consistently exceed financial goals, enhance service standards, and deliver unforgettable experiences for guests.Core Strengths Revenue growth through menu innovation, pricing strategy, and activation-driven programs🧭 Leadership and development of large, multi-venue teams Data-driven decision making using KPIs and operational analytics Designing high-impact events, VIP experiences, and cross-venue activationsKey Achievements Directed $17M in beverage revenue as Beverage Director at MGM, executing 60+ programs and achieving record setting NPS scores Managed $20M+ in beverage revenue at Hilton Anatole, launching award winning wine and cocktail programs Increased revenue and guest satisfaction as a General Manager through strategic menu, labor, and operational initiatives
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