Luv Kumar Singh
Service Reliability Engineer
- Role
- Service Reliability Engineer at BT Group
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Experience
Service Reliability Engineer
May 2025 — Present · Kolkata, IN
Incident detection by monitoring system and user reports, logging them accurately.• Categorize incidents and prioritize based on impact and urgency.• Lead resolution efforts and ensure service restoration within SLA.• Perform detailed Root Cause Analysis(RCA) and drive permanent fixes in order to reduce recurring incidents.
Education
University of Calcutta
Bachelor of Commerce - BCom, Accounting and Finance
2019 — 2022
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