Luu

Senior Product Manager

Role: Senior Product Manager at Visa
Location: Bellevue, WA, US
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Luu

A dedicated and results-oriented product manager with experience in cloud platforms, community infrastructure, marketplace, release artifacts, enterprise automation, strategic planning, business analysis, project management, and technical support. Possesses a proven background of increasing efficiency and delivering results through solving complex tactical and strategic management challenges by leveraging industry expertise and a detail-oriented approach. A collaborative leader who develops and motivates high-performance, cross-functional teams and engages key stakeholders to overcome obstacles and deliver successful outcomes aligned with operational vision and objectives.

Experience

Senior Product Manager
Visa
Jan 2024 — Present · Bellevue, WA, US
Spearhead AI Initiatives: Led transformative AI projects on the Authorize.net platform, introducing innovative features that significantly enhanced user experience and streamlined operations for small and midsize businesses (SMBs).• Oversee the design and launch of user-centric onboarding experiences, utilizing guided tours to boost adoption rates and improve customer satisfaction.• Manage Automated Recurring Billing (ARB) product, optimizing subscription management and enhancing the overall user experience.

Education

Washington State University
Bachelors of Art, Social Sciences
Washington State University
Bachelors of Arts in Business Administration: Management Information Systems

Skills

Technical Support
Sql Server Reporting Services
Customer Service
Apache
Management
Microsoft Office
Unix
Itil V3 Foundations Certified
Microsoft Sql Server
Microsoft Visio
Oracle
Html
Visual Studio
Crystal Reports
Visual Basic
Sql
Visio
Ssrs
Microsoft Sql

Contact information

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Work email
•••••@visa.com
Personal email
•••••@•••••.com
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Current company

Visa

Information Technology & Services · 29K employees · Founded 1958

Visa Inc. is a global payments technology company that operates a secure digital payments network, connecting consumers, businesses, financial institutions, and governments in over 200 countries. Established in 2007 through a merger of regional businesses, Visa has roots dating back to 1958 with the launch of the first consumer credit card program in the U.S. The company’s proprietary transaction processing network, VisaNet, can handle up to 76,000 transactions per second and supports a wide range of payment products, including credit, debit, prepaid, and contactless cards. Visa also offers mobile and digital payment solutions, AI-driven risk management, and innovations like secure transaction technologies. With a commitment to economic inclusion, Visa processes trillions in payments volume annually and focuses on expanding access to digital payments for underserved communities.

visa.com

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