Luthfy Es-Haq
Business Intelligence Analyst @World Trade Centre Winnipeg
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WORK HISTORY
Business Intelligence Analyst @World Trade Centre Winnipeg
Winnipeg, MB, CA
Driving business efficiency and data insights through the design, development, and optimization of internal Power Platform solutions, data pipelines, and interactive BI reporting- Automated business processes in Dynamics 365 CRM (CE) using Power Automate, reducing manual workloads and improving efficiency- Designed and managed data pipelines with Azure Data Factory and AWS, ensuring seamless, reliable data integration across systems- Developed and deployed custom Power Apps and CRM solutions, leveraging JavaScript, Power FX, and business rules to tailor functionality to business needs- Built and maintained interactive Power BI dashboards, providing stakeholders with real-time visibility into CRM and operational data- Integrated Dynamics 365 CRM with external platforms using REST APIs, Azure Functions, and Skyvia, improving system interoperability- Implemented CI/CD pipelines with Azure DevOps to streamline deployment and version control of CRM customizations- Maintained Azure environments, applying security, cost optimization, and scalability best practices- Partnered with stakeholders to gather requirements and translate them into technical solutions, ensuring scalability and reliability- Provided system support and monitoring for Azure, AWS, Dynamics 365 CRM, and Power Platform solutions, documenting processes and best practices.
EDUCATION
World Trade Centre Winnipeg
FITT Skills Program, International Business/Trade/Commerce
University of Manitoba
Bachelor of Arts - BA, Major in Economics, Minor in Management
RRC Polytech
Diploma of Business Administration, Financial Services
ABOUT LUTHFY ES-HAQ
As a Business Intelligence Analyst, I design and build business applications and automations across the Power Platform and Dynamics 365 ecosystem. My work includes developing custom solutions, creating Power Automate cloud flows, implementing business rules and JavaScript within our CRM, and managing integrations across Azure and AWS. I also support the marketing and trade teams by creating workflows in Dynamics 365 Customer Insights-Journeys enabling effective client and stakeholder engagement. Beyond development, I ensure our systems connect seamlessly with Power BI and other tools for accurate reporting and insights. My focus is on engineering scalable, user-centered solutions that enhance both internal operations and external engagement.
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