Luther Page
IT Professional | Proven Leader | Competitor | Security+ CE | AZ-900
- Role
- Software Support Specialist L2 at Bell Integration
- Location
- Arlington, TX, US
- LinkedIn followers
- 500 followers
About Luther Page
Customer-focused IT and technical support professional with 3+ years of experience across…
Experience
Software Support Specialist L2
May 2024 — Present
Provided technical support for Acuity Logic, a critical software platform for healthcare professionals, ensuring seamless user experiences and resolving technical queries promptly.• Managed inbound user communication and ticket management using Salesforce, showcasing strong troubleshooting and customer care skills.• Supported healthcare professionals, including doctors, nurses, and business owners, in navigating Acuity Logic functionalities and troubleshooting issues, enhancing user proficiency and satisfaction.• Used Five9 for client communication, contributing to high customer satisfaction rates through efficient support interactions.
Skills
- Event Planning
- Leadership
- Athletics
- Strength Training
- Social Media
- Sports
- Teaching
- Time Management
- Personal Training
- Editing
- Training
- Team Building
- Public Speaking
- Fitness
- Sports Coaching
- Coaching
- Nutrition
- Social Networking
- Microsoft Office
- Sports Nutrition
- Fitness Training
- Customer Service
- Microsoft Word
- Microsoft Excel
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