Luis Rodriguez

About Luis Rodriguez

Workers’ Compensation Claims Specialist with 13+ years of experience handling complex, catastrophic, and litigated claims across multiple jurisdictions. I focus on high-exposure files where strategy, negotiation, and decision-making directly impact outcomes.Currently managing catastrophic and litigated claims throughout the Southeast USA, driving resolution strategies, evaluating exposure, and working closely with defense counsel to bring claims to efficient and cost-effective conclusions.My approach is simple: be decisive, stay ahead of the file, and move claims toward resolution with clarity and control. I take pride in handling difficult cases, navigating litigation, and delivering results in high-pressure environments — while maintaining empathy and awareness of the injured worker’s experience throughout the process.Background includes over 20 years in customer service and leadership, bringing a strong people-first mindset to complex situations — balancing business needs with real-world impact.

Experience

1. Complex Technical Claims Specialist Ii

   Liberty Mutual Insurance

   Aug 2022 — Present

Education

• Kean University

  Bachelor of Applied Science (B.A.S.), Global Management

  2010 — 2012

• Florida International University

  Master of Business Administration (MBA), International Business

  2016 — 2016

• Middlesex College

  Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General

  2008 — 2010