Randall R. Luo

About Randall R. Luo

Achieved results in product planning/operations and technical project/program management with over 15 years experience in highly matrixed organizational systems with distributed Agile teams. Effective with collaborating with all levels (Executive, Mid-Management, Individual Contributors) and across multiple functions (product, technical, business).+ Drive transparency, process efficiency/scale, and value measurement improvement: Experienced initiating and leading improvements with business and software development processes including: major Agile transformation/change management, quarterly and roadmap product planning, global launch/release process, resource/project cost models, measurement frameworks and rollout/administration of supporting tools (PPM - Mariner PPM, Rally Portfolio, JIRA Portfolio; Agile - VersionOne, Rally, JIRA; roadmap planning - A-ha, data visualization with operational dashboards - JIRA, DOMO).+ Supervisory experience building high performing teams: Over 11 years empowering program (including principal, senior level) and project managers (1-5), business analysts (2), sales operations team (5-30), and technical writers (4)

Experience

1. Director, Strategy & Operations, Business Technology

   Indeed

   Jul 2022 — Present

Education

• University of Rochester - Simon Business School

  M.B.A.

• University of California, Berkeley, Haas School of Business

  B.S.

Skills

• Cross Functional Team Building
• Program Management
• Portfolio Management
• Operations Management
• Business Process Improvement
• Vendor Management
• Product Management
• Enterprise Software
• Analytics
• Management
• Strategy
• Cross-Functional Team Leadership
• Project Management
• Agile Methodologies
• Business Analysis
• Crm
• Leadership
• E-Commerce
• Sdlc
• Product Marketing
• Customer Relationship Management (Crm)