Yun-Chen Hsieh
Business Analyst | Data Analytics | Global Studies | Passionate Traveler, Sports Enthusiast, and Music Aficionado
- Role
- Business Analyst at Georgia-Pacific LLC
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Yun-Chen Hsieh
An undergraduate student majoring in Business Administration at North Carolina State…
Experience
Business Analyst
Nov 2022 — Present · Atlanta, GA, US
Business Analyst, Koch/ Georgia-Pacific LLC, Atlanta, GA• Contributed to significant Agile and Scrum-driven projects, utilizing ADO to Jira migration for streamlined project management efficiency.• Orchestrated the analysis of stakeholders\' business requirements and processes, meticulously documenting findings to make sure seamless communication with tech developers.• Spearheaded the identification and documentation of potential changes and impacts, ensuring a smooth transition for all stakeholders involved.• Proactively managed customer Salesforce IT inquiries, resolving cases, and identifying opportunities for process improvement and defect resolution, contributing to an enhanced customer experience.• Implemented a proactive approach to capturing and analyzing potential changes, resulting in smooth transitions, minimized risks, and substantial cost savings for the company.• Played a pivotal role in testing procedures to guarantee the high quality of the company\'s products and tools, identifying and mitigating potential risks before they reach end users.• Collaborated with cross-functional teams to ensure successful implementation of solutions
Education
Wake Technical Community College
Associate's degree, Associate in Art and Business Administration
2017 — 2019
Salzburg College
Study Abroad, Business Administration and Management, General
2018 — 2018
North Carolina State University
Bachelor of Science - BS, Logistics, Materials, and Supply Chain Management
2019
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