Lucia MacCerola
Linguistic Quality Manager @Vistatec
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WORK HISTORY
Linguistic Quality Manager @Vistatec
Rosario, AR
Coordination of linguistic aspects and processes in a multiple language vendor environment- Delivery of cost efficient and quality driven language function by understanding the needs and expectations of the clients- Management of geographically dispersed teams of suppliers: onboarding, training, monitoring and continous support- Quality risk assessment and prevention, planning, monitoring and management- LQA and TQA recommendations, client language review feedback handling and rebuttals. Improvement plans- Creation of translation/review tests and test kits- Query management: general processes, evaluation of best methodology, day-to.day support to linguists- Source content analysis- Communication with the client to determine needs, wants and preferences
EDUCATION
Instituto Politécnico Superior “General San Martín"
High School Diploma
Instituto de educación superior Nº 28 “Olga Cossetini”
Bachelor's degree, Literary and Technical-Scientific English Translation
Universidad Nacional de Rosario
Postgraduate degree in English Translation
ABOUT LUCIA MACCEROLA
I am a huge language enthusiast! I love how, as a Linguistic Quality Manager, I get to be in contact with different languages and cultures. I\'m always open to new points of view, like learning new things, always striving to better myself. I’m a quick learner and enjoy problem solving.During my years as a freelance translator, I particularly enjoyed working on the subtitling field, since I\'m a big movie and TV fan (and expert at quoting popular references :))
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