Lukshani Kiridaran

Health Advisor @Practice Plus Group

London, GB

Trained on Pathways Version 19 which is an assessment health advisor uses to triage patients which is updated every three months Answered calls swiftly and confidently to assist individuals in need of urgent medical care Worked alongside clinicians including nurses and paramedics to ensure a successful and quality service Gained incredible amount of patience, clear communication and time management skills due to handling calls from variety of patients with a plethora of medical needs. Coached new employees with the skills and knowledge I had gained with my experience in order to explain and inspire new staff of their new job role and ensure they are confident to be on the phones to patients after their training period has come to a completion

South Thames College

Bachelor of Technology - BTech, Applied Sciences