Lukmanul Hakeem
Technical Support Engineer | IT Support & Troubleshooting | Documentation & Process Management | Logistics & Site Coordination Experience
- Role
- Technical Support Engineer at Appsline
- Location
- Kochi, KL, IN
- LinkedIn followers
- 500 followers
About Lukmanul Hakeem
I am a Technical Support Engineer with a strong foundation in IT troubleshooting…
Experience
Technical Support Engineer
May 2025 — Present · Kochi, IN
Provided technical support to end users, resolving hardware, software, and networking issues.• Delivered remote and onsite troubleshooting, achieving 95%+ user satisfaction.• Created knowledge base articles to streamline future troubleshooting.
Education
Kannur University
Bachelor of Computer Applications - BCA
2021 — 2024
Kerala Board of Public Examination (KBPE)
Higher Education/Higher Education Administration
2019 — 2020
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