Luke Thornton
Head of Infrastructure @NewDay
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WORK HISTORY
Head of Infrastructure @NewDay
Leeds, GB
NewDay are a leading consumer finance and technology company, with over 7 million customers and receivables of over £5billion. They operate multiple direct-to-consumer products through well known brands such as Aqua, Marbles and Fluid, and in the merchant offering sector, they partner with several well established retailers, including John Lewis & Partners, Argos, AO.com and Debenhams. Responsible for a budget of £30+ million and a team of 50+ covering IT Infrastructure, Operations, Platform Engineering, and Service Management.Responsible areas include: Cloud Services (Azure/AWS)| Servers & Storage | Network/Network Security | Databases | Application Support (Azure hosted/SaaS)| Finance/HR Systems Support | Middleware (IBM Sterling/MQ)| Service Desk | Desktop Engineering/M365 | Unified Communications | Technical Change | Service Improvement | Problem ManagementProjects:• Led the migration of all Infrastructure services from on-premise/colocation to public cloud (Azure) within 12 months• Successfully transitioned all legacy on-premise Citrix environments to Citrix Cloud – providing a seamless transition and improved user experience for users• Replaced legacy networking with a SASE solution using hybrid SD-WAN alongside Zscaler ZIA/ZPA, improving network scalability, performance and availability while reducing costs by over 50%
SKILLS
ABOUT LUKE THORNTON
Chartered IT Professional with over 25 years’ experience providing technical direction and strategic leadership. Extensive experience building, managing, and developing cross-functional global teams of 50+ staff, with budgets in excess of £30million. A dynamic technology leader, with a proven track record delivering multimillion pound technology transformation projects.
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