Luke Young
Product Manager @Titan Cloud Software
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WORK HISTORY
Product Manager @Titan Cloud Software
Lead strategy and execution product line in environmental compliance, maintaining a 92.8% gross retention rate and strong Q1 2025 renewals. • Designed and launched the company’s first mobile-responsive module; now a reference design across the platform • Own product direction for the native mobile app used by field technicians nationwide for environmental inspections • Drive discovery and roadmap planning through customer interviews, usage analytics, and field research • Led new mobile workflows for inventory, alarm management, and compliance, increasing field usability and cross-team adoption • Introduced scalable UX patterns and reusable systems to bring visual and interaction consistency across mobile and web • Run lightweight validation cycles using prototypes, sketches, and real-time feedback to test ideas quickly • Conduct ongoing perception surveys and time-to-task analysis to surface key improvements and measure UX gains
EDUCATION
Palm Beach Atlantic University
Bachelor's degree, Biology Major, Chemistry Minor
Lipscomb University
Master of Business Administration - MBA
ABOUT LUKE YOUNG
Greetings! I\'m Luke, a military veteran with over a decade of experience in the fuel retail industry. My background in environmental compliance sparked a passion for this vital sector. I\'m here to help customers address their compliance and fueling issues through top-notch products.
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