Luke Barritt
Solutions Consultant @Content Guru
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WORK HISTORY
Solutions Consultant @Content Guru
Reading, GB
I work closely with our CCaaS Sales team, making a real impact by helping our company to achieve and surpass customer expectations for their telecommunications and digital requirements. On a day to day basis I’m involved with the qualification process in order to assess opportunity suitability, as well as updating content within our bid library to improve bid response times. I have a thorough knowledge of the CCaaS industry with technical knowledge regarding web requests, third party integration and security. Within the role, I am responsible for:• Implementing, presenting and demonstrating scalable solutions, built to a customer\'s technical requirements including third party integrations• Managing customer technical engagement and evolution• Creating non-standard solution designs at speed• Analysing requirements and designing the appropriate customer solution• Leading on writing low level answers for RFP submissions
EDUCATION
Peter Symonds College, Winchester
A Levels
UCL
Bachelor of Science - BS, Physics
SKILLS
ABOUT LUKE BARRITT
Results orientated and customer focused, with excellent relationship management skills. Able to instil confidence, present information to all management levels in an easy to understand way and manage the pipeline of Sales activities to ensure successful completion of tenders where customers achieve increased value from the solution or service. Able to anticipate a customer’s changing requirements through communication with all levels of the customer’s organisation. Using change control to provide innovative solutions to address the new requirements and generate increased revenue.
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