Luke Wiersma

About Luke Wiersma

People Analytics & Insights Consultant | Retail Industry Expert | Change Management StrategistI am a seasoned People Analytics & Insights consultant with over 12 years of experience in driving data-driven decision-making and strategic change within the retail industry. My career has been marked by a series of progressive roles at a leading retail company, where I have consistently delivered impactful outcomes and spearheaded key initiatives. Key Achievements:Leadership in People Analytics:Successfully unified and influenced HR leaders to adopt data-driven tools, significantly improving efficiency and consistency across HQ operations.Led the development and implementation of foundational processes and routines, receiving positive feedback for enhancing team collaboration and product utilization.Strategic Project Management:Spearheaded the rollout of a patented GSCL Change Capability, creating comprehensive tools for visibility and measurement, leading to better decision-making and operational efficiency.Managed high-impact projects such as the Workday and SalesForce rollouts, ensuring seamless transitions and enhanced user adoption through effective training and communication.Consultative Approach & Stakeholder Management:Built strong partnerships across various departments, establishing credibility and trust through proactive communication and solution-oriented ideation.Successfully onboarded and mentored team members, fostering a culture of continuous improvement and collaborative problem-solving.Data-Driven Insights & Tools Development:Developed and expanded data tools such as the Leader Quarterly Team Update and Team Health Dashboard, enhancing insights delivery and operational metrics tracking.Implemented Smartsheet and Jira integrations to streamline project management processes, resulting in increased efficiency and reduced workload.Change Management & Communication:Led the creation and execution of change management strategies, including the development of communication plans and stakeholder engagement routines.Demonstrated strong capabilities in managing high-stress situations, ensuring structured communication and stakeholder management during critical transitions.Looking Forward:As I continue to grow in my career, my focus remains on enhancing my communication skills, expanding my expertise in people analytics, and driving impactful work that aligns with organizational strategy. I am committed to leveraging my strengths in partnership, problem-solving, and leadership to contribute to the success of my team and organization.

Experience

1. Program Manager

   Target

   Sep 2025 — Present · Minneapolis, MN, US

   I successfully built the Lead Technical Program Manager function for People Analytics & Insights, driving initiatives that improved team alignment and decision-making. • Launched a leadership update routine that facilitated clearer executive conversations across teams. • Led the transition of Quarterly Team Updates to enhance their value and usability. • Utilized AI tools to redesign the SharePoint experience, creating a more intuitive support model for HR users.

Education

• University of Mary

  Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

  2007 — 2008

• Augustana University (SD)

  Master's of Arts in Sports Administration and Leadership, Health and Physical Education/Fitness

  2010 — 2012

Skills

• Employee Engagement
• Talent Management
• Employee Relations
• Strategic Planning
• Leadership Development
• Training
• Retail
• Microsoft Word
• Operations Management
• Performance Management
• Warehouse Management
• Microsoft Office
• Leadership Accountability
• Team Leadership
• Human Resources
• Event Planning
• Collaborative Leadership
• Athletic Administration
• Leadership
• Microsoft Excel
• Recruiting
• Public Speaking
• Change Management
• Mentoring
• Process Improvement
• Inventory Management
• Coaching
• Management
• Team Building