Luke Sprakel

About Luke Sprakel

During my time managing the teams I have supported, we have accomplished great things. As a Sr. Manager of Customer Success my team achieved record low churn numbers of sub 4.00%, down from 6.50% in prior years. Our team was also responsible for elevating the total company user base from clients to over a 3-year period. As a Sr. Manager of Professional Services, my team of sales professionals excelled in building customer relationships, creating a buying environment that allowed them to hit their goals. During 2019 the team increased net revenue 240% selling our additional services to existing customers. Over my career I have have strived to be a forward-thinking, driven, and resilient leader with a passion for people management, operational excellence, and business strategy. I believe great leaders are shaped by a diverse set of qualities, with ambition as the core driver of success.With a strong background in team leadership, operations, and performance management, I specialize in building high-performing teams, optimizing processes, and driving impactful business results. I am committed to creating a competitive environment where employees are motivated to achieving top-tier performance. I focus on building a culture of healthy competition that drives personal and team success.For me, teamwork isn’t just a value - it’s the foundation of success and the key to creating meaningful, lasting impact. I thrive in a fast-paced, people-focused environment where I can drive growth, engagement, and efficiency. Let’s connect to discuss how my expertise can contribute to your organization’s success!

Experience

1. Head of Operations

   Endurance Courts

   Feb 2026 — Present

   Lead day-to-day operations, project delivery, and process execution across the organization. Responsible for driving operational efficiency, managing vendor and contractor relationships, and ensuring projects are delivered on time and within budget. Focused on performance accountability, continuous improvement, and creating a competitive, high-performing culture.

Education

• University of Nebraska-Lincoln

  Bachelor of Science (BS), Business Administration and Management, General

  2001 — 2006