Luke Seamans
Client Services Manager at Music Admin
- Role
- Client Services Manager at Music Admin
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
Experience
Client Services Manager
Jul 2025 — Present · Nashville, TN, US
Serve as the primary point of contact for a diverse roster of songwriters, artists, and rights holders-Manage onboarding and ongoing support for publishing clients, ensuring smooth catalog ingestion and accurate metadata-Facilitate royalty reporting and resolve payment inquiries with clarity and timeliness-Collaborate cross-functionally with sync, licensing, and royalty teams to address client needs and maximize earnings-Educate clients on publishing rights, royalty structures, and available services to empower informed decision-making-Maintain CRM systems and internal databases to track client communications and deliverables-Proactively identify opportunities to improve client experience, increase retention, and streamline support processes-Coordinate with PROs and global sub-publishers to monitor song registrations and ensure accurate royalty collection-Support the delivery of statements, updates, and quarterly communications with professionalism and transparency-Contribute to internal strategy discussions on optimizing service offerings for creators in a changing music landscape
Education
Universidad de Granada
Spanish and European Political Studies
2015 — 2016
University of Colorado Boulder
International Relations and Affairs
2013 — 2017
Skills
- Business Intelligence
- International Relations
- Problem Solving
- Event Planning
- Microsoft Word
- Teamwork
- Microsoft Excel
- Leadership
- Philanthropy
- Research
- International Affairs
- Singer-Songwriter
- Customer Service
- Social Networking
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