Luke Salem
Client Success Manager at Quantum Health
- Role
- Client Success Manager at Quantum Health
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Luke Salem
Experienced Billing Specialist with a history of working in the higher education industry. Skilled in Microsoft Office, Data Analysis, Research, Communication, and Customer Service. Strong education professional with a Bachelor of Science - BS focused in Business Finance from The Ohio State University.
Experience
Client Success Manager
Nov 2024 — Present · Dublin, OH, US
Serve as the primary point of contact for business partners and secure client retention on an annual basis- Identify client needs and develop strategic solutions to reduce costs, improve health outcomes, and ensure services are consistently meeting or exceeding expectations- Deliver client performance reports that demonstrate healthcare trends and offer recommendations on future services- Proactively identify and address client concerns through regular planning sessions- Communicate client needs, feedback, and expectations to all external partners and discuss strategies to achieve their goals- Oversee the implementation of new products and point solutions for a seamless integration
Education
The Ohio State University Fisher College of Business
Bachelor of Science - BS
2015 — 2019
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